Frequently Asked Questions

Please reach us at customerexperience@kohvana.com if you cannot find an answer to your question.

Kohvana accepts payment through credit/debit cards, PayPal, and Apple Pay.

Yes, Kohvana offers international shipping. Please note that additional fees may apply.

At Kohvana every piece is customized and especially made for you. Orders typically arrive within 40 to 60 business days, but shipping times may vary depending on the location and production lead time.